LightningX VPN Help Center
Find the answers you need quickly,Solve problems encountered during use
Product FAQ
LightningX VPNWhat platforms and clients are supported?
Currently supports Windows, macOS, Android, and iOS. You can use it on Windows PCs, Macs, Android phones,/tablets, iPhones, and iPads. Also supports Apple TV, Android TV, Linux, Chrome Extension, Firefox Extension, Edge Extension, and more.
Client Routing Mode Guide
LightningX VPNProvides two routing modes:• Smart Mode: Uses preset website proxy rules, only routing websites that need VPN through the tunnel.• Global Mode: 所有网络访问都通过VPN通道。
Which server has the best speed?
Server speed is affected by multiple factors. We recommend choosing a nearby server and using the built-in speed test to find the optimal server.
Is there a data limit?
LightningX VPNNo data limits for all paid users.
Local websites or apps become slow after connecting. How to fix?
Switch to「Smart Mode」,or add domains to the Direct Domains whitelist in VPN settings.
LightningX VPNIs it safe?
Yes. LightningX VPN uses Shadowsocks, Vless, WireGuard protocols with AES-256-GCM encryption and a strict zero-log policy.
LightningX VPNHow many devices can connect simultaneously?
PurchaseUp to 3 devices can be online simultaneously with any plan.
LightningX VPNWhich countries are the servers located in?
Across 50++countries and regions with 2000++high-speed servers.
Will the internet speed slow down after connecting to VPN?
LightningX VPNUsing efficient protocols like WireGuard, speed loss is minimized. Most users report less than 10-15%%。
Still have questions?
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